Shipping policy

 

At Mañeva, we are committed to delivering your luxury hair extensions with care, precision, and efficiency. Every order is carefully prepared to ensure it arrives in perfect condition.

Please review our shipping policy below.

 

Order Processing Time

All orders are processed within:

1–2 business days

Orders placed on weekends or holidays will begin processing on the next business day.

During peak seasons, sales events, or product launches, processing times may be slightly extended.

Once your order has been processed and dispatched, you will receive a confirmation email with tracking details.

 

Shipping Timeframes

Estimated delivery times:

  • Domestic Shipping: 3–5 business days
  • International Shipping: 6–10 business days

Please note that delivery times are estimates and may vary depending on your location and customs processing.

 

Shipping Fees

Shipping fees are calculated at checkout based on:

  • Destination
  • Shipping method selected
  • Order weight

We may offer complimentary shipping during special promotions.

 

Tracking Information

Once your order ships, you will receive a tracking number via email.

Please allow up to 24 hours for tracking updates to reflect in the carrier’s system.

 

Address Accuracy

Please ensure that your shipping address is entered correctly at checkout.

Manéva is not responsible for:

  • Delays due to incorrect address details
  • Lost packages caused by incorrect information
  • Packages marked as delivered by the carrier

If you notice an error in your shipping details, contact us immediately.

 

Lost or Delayed Packages

If your package is delayed beyond the estimated timeframe:

  • Please first contact the shipping carrier
  • Then reach out to our support team if additional assistance is needed

While we assist in investigations, Manéva is not liable for shipping delays caused by third-party carriers.

 

Our Commitment

Every Manéva order is prepared with attention to detail and care.

From our studio to your door, we ensure your experience reflects the elegance and quality of our brand.

If you have any shipping-related questions, our support team is always here to assist you.